Terms of Service

These Terms of Service (“Terms”) govern your use of the ca.ecotanka.shop website (“we”, “us”, “our”, or “ecotanka”). By accessing or purchasing from this website, you agree to these Terms.

1. Eligibility
You must be at least 18 years old, or have permission from a parent or legal guardian, to use this Site and place orders.

By using this Site, you represent that you meet these requirements.

2. Use of Our Website
You agree to:

We reserve the right to restrict or terminate access if we believe the Site is being used in violation of these Terms or applicable law.

Prices are displayed in Canadian dollars (CAD) unless otherwise stated.
Prices may change at any time without prior notice.
Applicable taxes and shipping charges are calculated at checkout.
Payment must be completed at the time of purchase using approved payment methods.

If a pricing error occurs, we reserve the right to cancel or adjust affected orders and will notify you if that happens.

4. Shipping
Orders placed on this Site ship to addresses within Canada only, as supported by our shipping zones.

Estimated delivery times and shipping costs are shown at checkout and detailed in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, or other circumstances beyond our control.

5. Returns & Refunds
Returns and refunds are handled in accordance with applicable Canadian consumer protection laws and our Returns & Refunds Policy.

Defective or incorrect items may be eligible for return or replacement.
 Change-of-mind returns are not guaranteed and are handled at our discretion, subject to policy conditions.

Please review our Returns & Refunds Policy before placing an order.

6. Product Descriptions
We make reasonable efforts to ensure product descriptions, images, and specifications are accurate.
However, minor variations in color, packaging, or design may occur. We reserve the right to correct errors or update product information at any time without prior notice. 

7. Intellectual Property
All content on this Site — including text, images, logos, graphics, and designs — is owned by ecotanka or its licensors and is protected by Canadian and international intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability
To the maximum extent permitted by law, ecotanka shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or from products purchased through the Site.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product giving rise to the claim.

Some provinces do not allow certain limitations, so parts of this section may not apply to you.

9. Privacy
Your use of this Site is governed by our Privacy Policy, which explains how we collect, use, and protect personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).  

10. Amendments
We may update these Terms from time to time.
Revised Terms take effect when posted on the Site. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms. 

11. Governing Law
These Terms are governed by and construed in accordance with the laws of Canada and the province in which the operating entity is registered, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of the Site shall be resolved in the appropriate courts of that jurisdiction, unless otherwise required by law.

12. Contractual Relationship
All purchases made through this ecotanka shop are processed by Guardian Holdings HK Limited, the account holder for ecotanka shops. By completing a purchase, you are entering into a contractual agreement directly with Guardian Holdings HK Limited, which is solely owned and operated by Aaron Broderick, the owner of ecotanka. This agreement governs the sale and provision of the products you purchase from our shop.

Contact Us
For questions or concerns about these Terms, contact:

ecotanka Canada
Visit our support portal: help.ecotanka.com
Phone: +64 3 668 5264
This phone number is available between the hours of 8:00 PM – 11:59 PM (Eastern time), Monday to Friday.